Frequently Asked Questions

Attending ATA2022 and have questions?
Review questions and answers about attending the ATA2022 Conference. If you have any questions that we haven’t answered, send us a message.
Registration and Attendance
+Will ATA2022 be completely in-person?
  • ATA2022 offers three levels of attendance: In-Person: All Access, In-Person: Exhibits Plus and Virtual: Limited Access. All levels will receive a Map Your Show account to access exhibitor listings, and matchmaking/virtual networking capabilities. All sessions will be recorded and available as on-demand. All Access and Virtual receive access to on demand sessions post-conference. See registration pricing for more details.
  • A registrant can upgrade registration from Virtual to In-person by paying the difference in the registration fee.
  • A registrant can downgrade registration from in-person to virtual, however, no refund of the difference in price will be provided.
  • If you are unsure if you will be attending ATA2022 in-person, we suggest that you register as a virtual attendee and upgrade at a later time if you decide to attend in person.
+Cancellation Policy

All requests for refunds for cancellations received prior to or on March 6, 2022, will be honored less a $100 administrative fee. Refund requests must be sent in writing. Discounts are not retroactive.

Email requests to:

or mail to:
American Telemedicine Association
c/o ATA2022
901 N. Glebe Road Suite 850
Arlington, VA 22203

Cancellation of registration includes cancellation of all ticketed events purchased during registration.  After March 6, 2022, registrations and cancellations received are not refundable. You cannot reinstate a registration after you cancel it. ATA membership fees are non-refundable and non-transferable. If you cancel and are entitled to a refund, expect the refund within 30 days. All refunds will be issued back to the original payment type.

+I've registered for ATA2022, but now can't attend? Can I send a substitute?

Registrants unable to attend may send a substitute. If the substitute is not a member, a non-member fee will be required. Substitutions must be made in writing:

Email requests to:

Or mail to:
American Telemedicine Association
c/o ATA2022
901 N. Glebe Road Suite 850
Arlington, VA 22203

+Are group discounts available?

*Group discount available for registrations of three or more individuals from the same organization. Contact the ATA2022 team for details.

+I am an international attendee. Where can I find information for travel documents?

You can access the ATA2022 Invitation Letter and Visa information here.

ATA2022 Programming
+What content will be available to a virtual attendee?

Virtual attendees will have access to content that is livestreamed from the mainstage. This content will also be recorded and available for viewing when available post-conference. In addition, virtual attendees will have access to content that will be recorded and available post-conference when available: panel discussions, express talks, executive spotlights, research oral presentations (not posters), deep-dive’s. You can filter this content on our online agenda.

ATA2022 Content Livestreamed for virtual audience – recordings available post-conference:


Deep-dive: Global Health Connector Partnership Summit

Mainstage –

Keynote” Joseph Kvedar, MD

CEO Spotlight: Charlie Lougheed, Axuall

CEO Spotlight: Ziegler

Fireside Chat: A.I.’s Role in Bias and Equity:Tom Lawry and Ron Wyatt



CEO Spotlight: Embracing Technology to Shift the Care Balance: Roy Schoenberg, Amwell

Fireside Chat: Moving Past the Way We’ve Always Done It: Gerald Harman, AMA and Geeta Nayyar, Salesforce

CEO Spotlight: Putting the Care in Healthcare – Adopting Advanced Technology to Improve and Save Lives: Ali Parsa, Babylon

Fireside Chat: Direct to Patient Care: A New Model Centered on Patient Empowerment: Zachariah Reitano and Jessica DaMassa

Fireside Chat: How New Hybrid Care Models Help Reinvent the Health Care System: Kristi Henderson, Optum Everywhere and Sree Chaguturu, CVS/Caremark

Fireside Chat: Envisioning the Future of Care Delivery: Glen Tullman and Sarah Pringle

Fireside Chat: What Do Sleep, Sex, Wearables, Alcohol and Sandwich(es) Have in Common?: Alexandra Drane, ARCHANGELS and Emily Capodilupo, WHOOP, Inc.

Telehealth Innovators Challenge


Navigating the Metaverse: Cathy Hackl

Fireside Chat Virtual Care in Action: Robin Glasco, Bambü Health; Julia Hu, Lark; James Mault, BioIntelliSense; Drew Schiller, Validic

CEO Spotlight: Reimagine Digital Health to Empower Graceful, at Home Aging in a Growing Senior Population: Janet Dillione, Connect America

Founders Spotlight: Five Lessons Learned from Starting an Industry-Leading Company: Jarrett Bauer, Health Recovery Solutions

Panel: Retail Disruptors and Traditional Brick and Mortar: Creating Ecosystems in a Time of Consolidation: Marcus Osborne, formerly of Walmart; Creagh Milford, CVS; Christopher McCann, Current Health; Melissa Zimyeski, Mayo Clinic


Content that will be available post-conference from session recordings:

Content listed above from mainstage

Panel Discussions

Express Talks

Executive Spotlights

Research Oral Presentations


+Will there be a conference app?

Yes, there will be a conference app. Attendees will be able to add sessions to their show planner to help manage their schedule. This will be available to attendees a few days pre-conference.

Health and Safety
+What protocols will be in place at ATA2022?

ATA2022 will take place in person at the Boston Exhibition & Convention Center (BCEC). Due to improving COVID-19 metrics, the City of Boston has lifted the indoor mask and proof of vaccination mandates. As a result, ATA2022 attendees will not be required to show proof of vaccination or wear indoor masks.

The ATA is working closely with BCEC and local public health officials to review and monitor developments over the next few weeks and will continue to adapt and provide updates of any changes to ATA2022 procedures, as needed.

BCEC is closely monitoring the Centers for Disease Control and Prevention, the World Health Organization, and the National Restaurant Association’s suggested procedural guidelines. For more information, please visit the Massachusetts Convention Center Authority)

+Will CME be available at ATA2022?

Yes, CME will be available on content in the Research Track (poster and oral presentations, specifically). These sessions are tagged as being CME accredited.

+How many credits will be available and how will I apply?

CME credits will be accredited by the University of Virginia School of Medicine.


 The University of Virginia School of Medicine and School of Nursing designates this live virtual activity and enduring material, for a maximum of 8 AMA PRA Category 1 Credits.TM   Physicians should claim only the credit commensurate with the extent of their participation in the activity.


The University of Virginia School of Medicine and School of Nursing awards 8.0 contact hours for nurses who participate in this educational activity and complete the post activity evaluation.


Successful completion of this CME activity enables the participant to earn MOC points equivalent to the amount of CME credits claimed for the activity for a maximum of 8.0 MOC Part II (ABMS) points.

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 8.0 MOC points [and patient safety MOC credit] in the American Board of Internal Medicine’s (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.


ATA2022 will provide 8 approved credits for the following:

CME to include CEU and the following:

AMA PRA Cat 1 – 8 hours

Nursing credit – 8 hours

MOC II – 8 hours

CPE for pharmacy

PA Credit

COPE for Optometry

ASWB for Social Work

ADA CERP for Dental

BOC CEU for Athletic Trainers

CDR CPEU for Registered Dietitians

Click here for information on how to apply for credit.

Hotel Accommodations
+What hotels are located near the BCEC and ATA2022?

ATA has negotiated discounts by securing a limited number of reduced-rate hotel rooms to help with your trip to Boston in May 2022. Attendees who book through Connections Housing, ATA’s official housing company, receive exclusive reservation perks by booking in the ATA block! Book now for the best selection and price.

Book your hotel now! Boston becomes very busy in May, and we encourage you to book your hotel accommodations early for the best selection and price to receive exclusive reservation perks.

+Will shuttles be available between hotels and the BCEC?

No, shuttles will not be available. Hotels in the ATA2022 room block are very close to the BCEC:

The Westin Boston Seaport
425 Summer St, Boston, MA 02210
0.1 miles from BCEC

Aloft Boston Seaport
401-403D Street, Boston, MA 02210
0.4 miles from BCEC

Renaissance Boston Waterfront
606 Congress Street, Boston, MA 02210
0.4 miles from BCEC

Omni Boston Hotel at the Seaport
450 Summer Street, Boston, MA 02210
0.1 miles from BCEC

Element Boston Seaport
391-395 D Street, Boston, MA 02210
0.4 miles from BCEC

Seaport Hotel
One Seaport Lane, Boston, MA 02210
0.3 miles from BCEC

YOTEL Boston Hotel
65 Seaport Blvd., Boston, MA 02210
0.6 miles from BCEC

Sponsoring and Exhibiting
+My organization is interested in becoming a sponsor of ATA2022. What opportunities are available?

The ATA2022 Annual Conference & Expo is the “event of record” in virtual care providing a platform to reach thousands of decision-makers in the telehealth industry around the world, and we offer a variety of ways to participate and sponsor.

For information, contact Melissa Park, 603-801-1809.

+My team would like to exhibit at ATA2022. How can I learn about options?

We are planning a dynamic, robust exhibit floor with a variety of options to participate and reach thousands of decision-makers in the telehealth industry.

For information, contact Melissa Park, 603-801-1809.

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