Kristi Henderson

Kristi Henderson is a health care change agent and clinician with more than 25 years of experience. She has designed, implemented and optimized the health care delivery system using digital health tools and technology throughout her career.

Henderson is the SVP of Telehealth & Innovation for Optum Health, where she is focused on modernizing the care delivery organization using digital health tools and telehealth. She most recently led clinical operations for Amazon Care, a health care initiative for Amazon employees and their families. Before joining Amazon, she designed and launched a national solutions center for patient access, virtual care, and care coordination for Ascension Health. She continues to integrate new technology into the care delivery model. She is an adjunct faculty member in Population Health at the Dell Medical School at the University of Texas-Austin and at the University of Washington School of Nursing.

Henderson launched her first telehealth program in 2003, which is recognized as one of only two of HRSA’s Centers of Excellence. She has testified before multiple U.S. Senate committees and given numerous presentations across the country — including a TEDx — to advance telehealth policy and share innovative new models of care.

A few of her other leadership roles include service as an executive board member for the American Telemedicine Association; AAMC Telehealth Committee member, ANA co-chair for Committee on Connected Health and NQF Telehealth Committee. She is a Fellow in the American Academy of Nursing and the Emergency Nurses Association.