News & Updates

Patty Webster

Ms. Webster leads community engagement for The Conversation Project, a public engagement initiative to ensure everyone’s wishes for end-of-life care are both expressed and respected. She coaches community partners, teaches at speaking engagements and workshops across the country and virtually, and supports the team’s measurement, learning, evaluation, and dissemination efforts.
Since 2007, she has served as Faculty and Improvement Advisor at the Institute for Healthcare Improvement (IHI), supporting community-based and health system improvement efforts in the US and Africa with particular focus on maternal, child and newborn health and HIV/AIDS. Her roles have included facilitating cross-organizational and multi-country learning networks/communities of practice, designing and leading quality improvement collaboratives, and contributing to IHI’s initial strategy on person- and family-centered care. Ms. Webster’s 20 years of experience in health care includes work with the Institute for Patient-and Family-Centered Care and the Advisory Board Company, helping health care organizations worldwide to improve performance. She currently serves on the Advisory Board of Long Beach, California-based Patient and Family Centered Care Partners (PFCCpartners). She and her family have lived and worked in El Salvador, Peru, South Africa, Denmark, and the US.

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